Reviews – American Institute of Balance 

It was amazing, the kindness and care. After the first visit I felt no dizziness and kept my balance. Thanks 😊

Beautiful, friendly office space and staff followed by a great visit! My husband was diagnosed right away and we have... MOREBeautiful, friendly office space and staff followed by a great visit! My husband was diagnosed right away and we have a plan of action to correct his condition. I would recommend the Balance Clinic 100%! LESS

Excellent front desk service. Doctor Sumerson was amazing. He took the time to explain all the procedures and provided me... MOREExcellent front desk service. Doctor Sumerson was amazing. He took the time to explain all the procedures and provided me with detailed information about my problem. I highly recommend this place!!!! LESS

This place was very helpful and professional. I'm already feeling better after just 1 treatment. I highly recommend this practice.... MOREThis place was very helpful and professional. I'm already feeling better after just 1 treatment. I highly recommend this practice. Special thanx to Megan! LESS

If testing can be fun..... This was fun. I was given an explanation of what was going to happen every... MOREIf testing can be fun..... This was fun. I was given an explanation of what was going to happen every step of the way. For 2/3 of the tests I was laying down or sitting in a comfy chair! At the end, I was given a complete and easy to understand explanation of the working of the ear and the results of my testing. LESS

This place is awesome. They will help you pay for hearing aids if there is financial need. People a great,... MOREThis place is awesome. They will help you pay for hearing aids if there is financial need. People a great, the dr I saw was thorough, explained in depth my results and facilitated my financial assistance. LESS

I wouldn’t hesitate to refer anyone to The American Institute of Balance, as my experiences have been fantastic with each... MOREI wouldn’t hesitate to refer anyone to The American Institute of Balance, as my experiences have been fantastic with each visit I’ve had. The staff is kind and caring, answers questions clearly and explains what they’re doing every step of the way. The treatments have helped me get my life back! LESS

I have had nothing but wonderful experiences at the office to help with my. Hearing and balance after my cancer... MOREI have had nothing but wonderful experiences at the office to help with my. Hearing and balance after my cancer treatment. Caring staff and great communication. LESS

Dr. Reeder was amazing. Very knowledgeable. She made sure to explain everything to me as well as answer questions I... MOREDr. Reeder was amazing. Very knowledgeable. She made sure to explain everything to me as well as answer questions I had. I can't recall the other provider's name that was with her but both of them made the process very smooth and seamless. LESS

Dr. Reeder was amazing. Very knowledgeable. She made sure to explain everything to me as well as answer questions I... MOREDr. Reeder was amazing. Very knowledgeable. She made sure to explain everything to me as well as answer questions I had. I can't recall the other provider's name that was with her but both of them made the process very smooth and seamless. LESS

Was treated with kindness and respect from the moment I walked in. All the testing I had done was explained... MOREWas treated with kindness and respect from the moment I walked in. All the testing I had done was explained throughly, step by step. I felt very comfortable. I will definitely return if needed. LESS

I was treated with extreme care and Dr. Faubus, Megan and Chen Chen were very gentle and kind. They would... MOREI was treated with extreme care and Dr. Faubus, Megan and Chen Chen were very gentle and kind. They would explain everything they were doing so that I was very relaxed. I am looking forward to my next visit. LESS

Upon arrival to the time I left the staff and doctor were extremely nice and very caring about how I... MOREUpon arrival to the time I left the staff and doctor were extremely nice and very caring about how I was feeling. Took their time time with me while doing the test and treatment. I definitely like this place and would recommend it to others. LESS

I was treated with extreme care and Dr. Faubus, Megan and Chen Chen were very gentle and kind. They would... MOREI was treated with extreme care and Dr. Faubus, Megan and Chen Chen were very gentle and kind. They would explain everything they were doing so that I was very relaxed. I am looking forward to my next visit. LESS

From the time we walked in the institute ever one was so friendly and helpful. We felt like we were... MOREFrom the time we walked in the institute ever one was so friendly and helpful. We felt like we were with family. I had a vng test done today and the ladies were super. They explained everything they were doing, and that is very rare . most times you go to a medical clinic they talk to each other about u the patient and never explain to me the patient. I was so please with the institute and the fantastic, great super staff. Thank u for making my test so much more pleasant and relaxed. LESS

The very best...you won't be disappointed. A solid 5 star rating.

Wonderful facility and great patient care. Dr. Gans is very knowledgeable and thorough. Thank you Dr. Gans. Sincerely, Dr.K.

I was referred by my ENT. I had severe inner ear crystal displacement, and went for my testing, and... MOREI was referred by my ENT. I had severe inner ear crystal displacement, and went for my testing, and had a treatment the first day which is not typical because I had travel planned. After three treatments in less than a week, my balance has returned almost 80%, and expect to be 100% within the next week. My therapist, Alyssa, did a terrific job with great Patient demeanour and was very instrumental in helping me get back to a normal life. I would recommend anyone that has this issue to go to the American Balance Institute. LESS

A very relaxing atmosphere with the patient as their main concern. I was treated like a delicate flower.

The Dr that did my testing was excellent. Very nice ,professional and enjoyable to be with.
Thanks again.

The Dr that did my testing was excellent. Very nice ,professional and enjoyable to be with.
Thanks again.

I had been suffering from vertigo for 2 months.. I was skeptical when I went in but I came out... MOREI had been suffering from vertigo for 2 months.. I was skeptical when I went in but I came out feeling great! The staff knew what they were doing and really cared about my well being. I'd highly recommend American Balance to anyone with vertigo LESS

The 2 doc gals were excellent made you relaxed and did a complete of the... MOREThe 2 doc gals were excellent made you relaxed and did a complete of the results with me wow I was very impressed than to,u LESS

Had a fabulous experience. They are so knowledgeable and helpful. They cured my vertigo that I had in both of... MOREHad a fabulous experience. They are so knowledgeable and helpful. They cured my vertigo that I had in both of my ears followed by severe dizziness. I feel great now. Thanks so very much. Wish I could give you more than 5 stars. You are a life saver! 5++++++++++ LESS

Absolutely great experience! The Technician cleaned my hearing aids, showed me how to replace the wax guards, removed wax from... MOREAbsolutely great experience! The Technician cleaned my hearing aids, showed me how to replace the wax guards, removed wax from one ear, and made adjustments to the turn-on time, etc.

My hearing has been restored to the original state!!!!

Robert Cullen LESS

Most professional, knowledgeable, thorough staff I have encountered in the medical field. As a patient, have been treated with respect... MOREMost professional, knowledgeable, thorough staff I have encountered in the medical field. As a patient, have been treated with respect and listened to very attentively by every staff member. Always answer each question and never rushes my treatment for any reason. Staff shows how much they care for each patient. LESS

Had a hearing test done. Quick, efficient, professional and provided great advice. Excellent atmosphere and staff!

From the minute I walked in I felt compassion. They take the best care of you from the time you... MOREFrom the minute I walked in I felt compassion. They take the best care of you from the time you walk in the door until you leave. They explain every procedure and never hesitate to answer any questions I have. They have even taken my calls after I leave to calm any concerns that I am having. When you are experiencing something strange and scary, it means more than anything to have medical staff listening to you and not treating you like just a dollar sign. They never rush me out from my appointment. I am blessed to have found them. Thank you American Institute of Balance. LESS

I had a great experience at American Institute of Balance! They are very thorough and explain everything you're going through!... MOREI had a great experience at American Institute of Balance! They are very thorough and explain everything you're going through! I still don't know what my problem is, but it has nothing to do with my Crystal's in my ears! A thorough report was sent to my primary Dr. so he is testing to hopefully find out what my problem is! Long story short, you won't regret going here, and the Dr's and staff are very nice! I give them 5 stars! LESS

I was greatly helped & the Dr & staff were outstanding.

Met with a very knowledgeable Doctor and tested for my balance issues. I appreciate that she walked be through every... MOREMet with a very knowledgeable Doctor and tested for my balance issues. I appreciate that she walked be through every step of the way so that I was comfortable and informed. LESS

The technician was so wonderful, handled my husband with such compassion and and care. Haven’t seen this kind of care... MOREThe technician was so wonderful, handled my husband with such compassion and and care. Haven’t seen this kind of care in a very long time. Thank you LESS

It is hard to find a business worthy of 5 stars, but this one is one of those places. ABI... MOREIt is hard to find a business worthy of 5 stars, but this one is one of those places. ABI offers quality care by highly qualified, caring doctors and staff. LESS

Had a fabulous experience. They are so knowledgeable and helpful. They cured my vertigo that I had in both of... MOREHad a fabulous experience. They are so knowledgeable and helpful. They cured my vertigo that I had in both of my ears followed by severe dizziness. I feel great now. Thanks so very much. Wish I could give you more than 5 stars. You are a life saver! 5++++++++++ LESS

The staff at AIB (Largo location) were friendly, explained every procedure, and took the time to answer my questions. I... MOREThe staff at AIB (Largo location) were friendly, explained every procedure, and took the time to answer my questions. I would highly recommend AIB. LESS

The staff at AIB (Largo location) were friendly, explained every procedure, and took the time to answer my questions. I... MOREThe staff at AIB (Largo location) were friendly, explained every procedure, and took the time to answer my questions. I would highly recommend AIB. LESS

I was treated with very professional care..
The doctors were very attentive..and did their best to find the problems I am... MOREI was treated with very professional care..
The doctors were very attentive..and did their best to find the problems I am enduring with the nausea that is sweeping over me.
Outstanding care. LESS

Treat is quick, painless, noninvasive and most of all it results in a positive outcoming. Highly recommended.

Highly recommended. The care was professional and empathetic. The staff was friendly. The doctors are extremely well versed in their... MOREHighly recommended. The care was professional and empathetic. The staff was friendly. The doctors are extremely well versed in their field of expertise. LESS

I love this place!! Great Drs and staff. I never felt better after my first treatment and will probably never... MOREI love this place!! Great Drs and staff. I never felt better after my first treatment and will probably never need to see them again... However if I do need any other treatments I will only go back... LESS

Had a very thorough exam of eyes and ears and overall balance to determine cause of bouts of dizziness. All... MOREHad a very thorough exam of eyes and ears and overall balance to determine cause of bouts of dizziness. All is well. Very good and learning experience about this problem that can be solved very easily at home for most cases. Two lovely women doctors ( one and almost) of audiology took great care and attention. LESS

Loved coming to the vestibular rehab certification course for my second time! The presentation has changed and I observed much... MORELoved coming to the vestibular rehab certification course for my second time! The presentation has changed and I observed much more then the first time. I am so thankful for all the instructors (as much as I did miss Dr. Gans). See you in 4 years! LESS

I can’t say enough nice things about the balance Institute. I have been very sick with vertigo for months and... MOREI can’t say enough nice things about the balance Institute. I have been very sick with vertigo for months and was very apprehensive this morning going in for my appointment and Dr Jagger and the staff were fabulous! They took their time with me and made me feel very comfortable. I would highly recommend this facility for anyone dealing with vertigo or dizziness. LESS

I took the vestibular rehab course this past weekend and learned so much! Since being back in the clinic I... MOREI took the vestibular rehab course this past weekend and learned so much! Since being back in the clinic I have successfully treated 2 P.C. BPPV patients! Thank you so much to all the instructors in this course LESS

I had the opportunity to attend a Vestibular Rehab Certification course offered by AIB in the Pittsburgh area and was... MOREI had the opportunity to attend a Vestibular Rehab Certification course offered by AIB in the Pittsburgh area and was THOROUGHLY impressed. Each clinician was extremely knowledgeable and personable across the board. The course was EXACTLY what I hoped it would be and accomplished everything that it purposed to accomplish. I highly recommend AIB for treatment of any and all of your vestibular related conditions and also for any clinician seeking to broaden their understanding of and ability to treat the wide variety of vestibular conditions. LESS

The Vestibular Rehab certification is one of the best courses I have ever taken. Instructors are excellent! Course organization and... MOREThe Vestibular Rehab certification is one of the best courses I have ever taken. Instructors are excellent! Course organization and presentations are great with tons of hands on lab work. I look forward to more courses with AIB in the future!! LESS

The American Institute of Balance is very professional, compassionate, and life changing! I’m 68 years young and normally very active.... MOREThe American Institute of Balance is very professional, compassionate, and life changing! I’m 68 years young and normally very active. After having a fall a few months ago I began suffering from vertigo. It prevented me from doing a lot of activities I enjoyed and needed to do on a daily basis. After only 2 visits I’m back to my normal active life. I will be giving my primary care doctor their information so they can refer other patients with “dizziness” to them. LESS

Dr. Sumerson and his staff were very thorough and informative. They did my hearing test on the spot after my... MOREDr. Sumerson and his staff were very thorough and informative. They did my hearing test on the spot after my exam. I came away knowledgeable and very happy with the pleasant experience. LESS

Very comfortable setting. Staff very nice and knowledgeable.

The doctors and staff at AIB are not only knowledgeable and professional but also among the kindest and most compassionate... MOREThe doctors and staff at AIB are not only knowledgeable and professional but also among the kindest and most compassionate professionals I have ever had the pleasure to work with. I would highly recommend their services to anyone with balance related symptoms as well as recommend their training to those working in balance related healthcare. LESS

Really know what they are doing!

Highly recommend . First class establishment . Shout out to Joe at Largo location.

As always, very satisfied. Thank you

Wonderful resident who took care of me.

Very informative. The staff took time to explain all we did. Joe was great. If I ever need... MOREVery informative. The staff took time to explain all we did. Joe was great. If I ever need them again I will not hesitate to call. LESS

Had to go back to complete balance testing and they were so caring and empathetic. I wouldve never made it... MOREHad to go back to complete balance testing and they were so caring and empathetic. I wouldve never made it through without their caring nature. Thank you LESS

Wish I would have gone sooner! I lived with my vertigo for 2 years, one session at The Institute of... MOREWish I would have gone sooner! I lived with my vertigo for 2 years, one session at The Institute of Balance and it went away. What a great office, everyone is friendly and I was able to get an appointment in a timely manner. LESS

Everyone was courteous and Helpful and very knowledgeable. I would recommend them. I feel Like with all the test they... MOREEveryone was courteous and Helpful and very knowledgeable. I would recommend them. I feel Like with all the test they discovered what was wrong and were able to fix it. LESS

Experienced knowledgeable technician, great visit.

A very comprehensive and thorough testing and evaluation performed by a very competent and personable staff.

Knowledgeable doctors to work with, and it went smoothly. They explained everything that they were doing so I was aware... MOREKnowledgeable doctors to work with, and it went smoothly. They explained everything that they were doing so I was aware of all aspects. In the end, they verbally reviewed the results with me and will send my doctor an evaluation. I would recommend American Institute of Balance to family and friends. LESS

Very pleased. Timely. Staff was professional and my situation was well treated . i am very pleased.

The audiologist and the staff are amazing. I had a retreat experience. I would recommend this office to anyone.

The staff were all friendly and cared about me and my needs. They explained everything. The Largo location is highly... MOREThe staff were all friendly and cared about me and my needs. They explained everything. The Largo location is highly recommend. Thank you LESS

My journey started with feeling dizzy. After a quick stop in a local urgent care facility, I was provided with... MOREMy journey started with feeling dizzy. After a quick stop in a local urgent care facility, I was provided with contact information for the American Institute of balance. First impressions were great. I called for appointment and was promptly scheduled. Friendly knowledgeable staff on the phone. Upon arrival: Plenty of parking. The clinic is modern, clean and professional. I was greeted by a friendly professional. My appointment started promptly on time. The doctors and technicians are totally focused on evaluating my condition. The combination of technology and patient care is superb. After being evaluated my diagnosis was BPPV. Luckily I was able to be treated the same day. The treatment worked and I feel 100% again. My follow up experience was identical to my initial visit. I highly recommend the American Institute of balance. Thanks to the doctors and staff for a wonderful experience. LESS

I have been a patient of the American Institute of balance for about a year-and-a-half I had terrible vertigo and... MOREI have been a patient of the American Institute of balance for about a year-and-a-half I had terrible vertigo and they took care of me until it was done. They are very welcoming when I need to return for any questions or visits. I would highly recommend them for anyone that has trouble with their hearing vertigo anything to do with the ears. These people are awesome! LESS

Amazing. I had no idea what to expect. My experience was absolutely delightful. The doctors and technicians are true professionals.... MOREAmazing. I had no idea what to expect. My experience was absolutely delightful. The doctors and technicians are true professionals. Their knowledge, Care and competence were impressive. Aspects that I valued: 1. Communicating what they were doing and why they were doing it 2. Stabley Shang expectations for each step of the evaluation and keeping me informed of how long each test would take 3. Smooth flow from one aspect of evaluation to the next. No lost time ... waiting. 4. Excellent technology 5. I felt very comfortable with each procedure and evaluation because of the patient provider rapport. 6. I felt safe and confident for my safety even when I experienced dizziness and lightheadedness. 7. The information provided to me during the out briefing were excellent. The results of each evaluation or explained and easy to understand terms. 8. Doctors and technicians demonstrated superior listening skills. 9. My departure plan was clear and follow up evaluation appropriate. Can’t say enough good things about this visit. The American Institute of balance has figured out a professional approach to a difficult problem. Highly recommend it. Thanks to all. LESS

It's absolutely fantastic course. This is my second time attending. They piloted a joint Vestibular and Concussion Certification course which... MOREIt's absolutely fantastic course. This is my second time attending. They piloted a joint Vestibular and Concussion Certification course which is great. I was certified 2 years ago and I'm up for renewal. This course is great to review my skills and I truly understand it better. I have always been interested in taking the Concussion Certification course as my next step. I'm glad they combined it. Great binder they provided and also it came with tools to help evaluate and treat! Overall LESS

I have suffered with Virtigo for many years. I used to think it was an inner ear infection only because... MOREI have suffered with Virtigo for many years. I used to think it was an inner ear infection only because the Doctors would tell me that’s what I had. One Doctor told me I was crazy and didn’t provide me with any clear resolution from the unforgiving dizziness and nuaxious feeling. One day I decided to tell my current Physician, Dr Kush Patel, about my experience with this sickly feeling of continuous dizziness and nausciousness. He was pretty upset with me that I had never said anything to him about this. I told him about previous experiences with other Doctors and why I was hesitant to be humiliated all over again. He sent me to the Institute of Balance. I went through a complete list of tests and after a couple of hours upon my initial visit they knew exactly how to fix it. I went through over 20 years of physical discomfort with Doctors telling me I was crazy or they were misdiagnosing the problem. NO MORE!!! The American Institue of Balance gave me a new lease on life!!! What do I like most about this office? They are caring! They listen!!! They know exactly what to do to fix me up. I no longer have attacks several times a month where I am feeling helpless. The duration between attacks are far less frequent. They are amazing and quick to take me in when an attack is occurring. The whole process just to feel better is about 20 minutes and that’s it, the dizziness is gone. The crew today were caring and knowledgable. Thank you!!! I went back to work a few hours later and I felt so much better. Thank you ladies!!! You made my day and once again I am feeling so much better. I recommend the American Institute of Balance to anyone that no longer wants to be hindered by Virtigo. Take charge and give them a call. Randal A Vallee LESS

Most impressive. There was little waiting, the offices were very clean and the doctors were personable and professional.

Very professional explained everything well and kept me informed of what would take place. Conference at the end explained what... MOREVery professional explained everything well and kept me informed of what would take place. Conference at the end explained what they found and what they would recommend to my primary. LESS

I want to thank each and everyone of you for your kindness and helping me with my vertigo and for... MOREI want to thank each and everyone of you for your kindness and helping me with my vertigo and for being so very very nice. LESS

Exceptional performance by entire crew. Never thought something like this was even possible. I was greatly impressed. Thanks ever so... MOREExceptional performance by entire crew. Never thought something like this was even possible. I was greatly impressed. Thanks ever so much. A greatfull patient. Harold Midwall LESS

Received great evaluation from excellent staff

They made me feel comfortable and helped me find the problem and a plan to fix it. Thank you.

I cannot express the relief I feel afterI have experienced the Institute's quick and expert analysis of my balance and... MOREI cannot express the relief I feel afterI have experienced the Institute's quick and expert analysis of my balance and dizzyiness extreme discomfort- and fixed it! The doctors are gentle, strong and so capable in handling my distress and worry. I am so grateful the Balance Institute is so near and responsive when we need it! LESS

I have been a repeat offender, as they call me for several years. The staff is very caring and understanding.From... MOREI have been a repeat offender, as they call me for several years. The staff is very caring and understanding.From the front door until I leave, they always make me feel welcome and comfortable.Dr. Gans, the founder has never hesitated to come in and help also. Awesome staff!! I'm so glad they can help me and get me in as soon as I need them . Love that place, though I don't love the vertigo!!! LESS

Why are so many people afraid to believe that there may be a better way to stop your dizziness by... MOREWhy are so many people afraid to believe that there may be a better way to stop your dizziness by a simple non evasive procedure? I was told that I would have to use a cane the rest of my life and not be able to drive and now I am 73 running around and cane FREE. LESS

They were very knowledgeable and really helped me understand what was ailing me. I highly recommend if you are having... MOREThey were very knowledgeable and really helped me understand what was ailing me. I highly recommend if you are having balance issues. LESS

I was referred to American institute of balance from my dr because I was having dizziness and balance problems. The... MOREI was referred to American institute of balance from my dr because I was having dizziness and balance problems. The whole staff was superior, very caring of what you were going thru and went out of there way to explain everything to me so that I understood what I was going thru, because I had never heard of bppv before I was diagnosed with it. I have never been to an office that showed me how much they truly care about getting you well, They are very knowledgeable about all aspects of what they provide to there clients. I was treated by Dr Taylor Unger who is extremely knowledgeable, caring, professional in his area of expertise, I would not hesitate to highly recommmend him and his staff to anyone in need of his services. Above and beyond. LESS

My initial appointment & follow up appointment with Dr Unger at The American Institute of Balance was excellent! The extensive... MOREMy initial appointment & follow up appointment with Dr Unger at The American Institute of Balance was excellent! The extensive audiology testing to rule out any physical abnormality of my vertigo & the repositioning exercises to totally treat my diagnosis of Benign Paroxysmal Positional Vertigo was amazing! I am a Flight Attendant & my profession requires requires full physical & cognitive ability to perform my safety duties on the aircraft. The wonderful patient care & successful treatment for my vertigo enabled me to return to work within a few days. Many thanks to Dr Unger & the clinic staff for their compassionate & caring patient care. LESS

Short wait...very professional and was made to feel very comfortable...time did not seem to be an issue with the Doctors... MOREShort wait...very professional and was made to feel very comfortable...time did not seem to be an issue with the Doctors and a detailed summary was given at the end and all questions answered. My Primary care physician needed to be involve and he was contacted by AIB (not me) within 4 hours. My insurance did not cover this visit BUT, I will tell you I feel I received a lot more value from the visit than I paid for. LESS

I received great and professional attention from the medical team. I was surprised with the detailed tests and specialized equipment... MOREI received great and professional attention from the medical team. I was surprised with the detailed tests and specialized equipment they used during my visit. Most of all the doctor saw me shortly at the end of these tests and explaind to me the results, and made feel great. I left the the American Institute of Balance very happy and uplifted. I strongly recommend this clinic to any one suffering from vertigo. Thank you LESS

After just the first day I learned so much that I know I will be able to apply to my... MOREAfter just the first day I learned so much that I know I will be able to apply to my patients on a regular basis. Excellent course! Staff is fantastic and instruct well. Plenty of room where course is held, nice, clean and very well organized. Tomorrow is my last day of the course. Can't wait to learn more! LESS

EXCELLENT!!!!!!.......As usual........

The NP and residents have been fabulous. Two hours of thorough testing confirmed what I thought was causing the vertigo.... MOREThe NP and residents have been fabulous. Two hours of thorough testing confirmed what I thought was causing the vertigo. First treatment completed today. The people I've met there have been friendly and very informative. Have never met Dr. Gans during my two visits but I'm comfortable with the residents so don't find it necessary. LESS

It was very easy to book an appointment here.  I was not kept waiting long after arriving for my appointment.... MOREIt was very easy to book an appointment here.  I was not kept waiting long after arriving for my appointment. The person who took care of me was very confident and knowledgeable. I was told ahead of time that my appointment would run two hours so I was prepared and I felt as though they were very thorough. I was able to get the answer I was looking for and sent home with information. LESS

A great place to learn about all things vestibular.