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Workshop Cancellation Policy

American Institute of Balance Cancellation Policy
The American Institute of Balance (AIB) is dedicated to customer service and quality continuing education. In hosting both on-site (Largo, FL) and off-site workshops, we will do our best to avoid workshop cancellations. Please understand that certain circumstances (adverse weather, natural disasters, travel delays) are not within our control.

All registrant requests to cancel an AIB Workshop or to transfer to another AIB workshop must be sent from the contact form on the AIB website (https://www.dizzy.com/contact-us/).

Workshop Registrant Cancellations

30 days or more prior to workshop start date - Full refund less $150 processing fee
Between 30 and 7 days prior to workshop start date - 50% refund
7 days or less prior to workshop start date - No refund

Workshop Registrant Transfers

Registered participants unable to attend a workshop may request to transfer paid course fees to a future workshop that is offered within one calendar year following the date of the initial registered workshop. Requests must be provided (via phone or email) at least five (5) business days prior to the initially scheduled workshop start date for workshops that are being hosted in Largo, FL and will be assessed a $75 transfer charge.
For any of AIB’s off-site workshops a course transfer request must be received in writing no later than fifteen (15) business days prior to the first day of the program and will be assessed a $100 transfer charge. Off-site workshops require additional timely planning and shipment expenses that require greater notice for participants unable to attend.

AIB recognizes that many participants must travel to attend workshops. It is our expectation that course registrants will make every reasonable effort to be present for a workshop for which one is registered. Please note that if a workshop is held, other than as statement in our cancellation and refund policy, no refunds or credits shall be issued for difficulties encountered in transit, for sickness, or other unexpected encounters. Please note that AIB does not reimburse participant travel expenses for any course cancellations. Participants are encouraged to purchase a travel insurance plan designed to protect the traveler from losses resulting from sudden and unexpected conditions or events.
If AIB cancels a course due to under enrollment, a full course fee refund will be applied.